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“Good evening Mr. Jenkins, would you like to see our drinks menu?”. I looked up at the waiter with an expression of pure amazement. I’d checked into the Four Seasons Amman twenty minutes earlier and decided to head to the bar for a night cap. How did he know my name? I was seriously impressed. Within minutes of entering the bar, I was sitting very comfortably, with a glass of the fruity St. George Chardonnay in my hand and bowls full of crisps, olives and dates on the table… and the staff addressed me by my name. The warm welcome I received was akin to a homecoming. And the hotel’s staff achieved that in a flash!

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Welcome Home Mr. Jenkins!

My stay at the Four Seasons Amman

I stayed at the Four Seasons Amman for two nights and I was continuously impressed by their service and the thoughtful details. In my book, it’s these small touches that define luxury. Upon my arrival in the late-evening on the first day, I was pleasantly surprised (and very thankful) to find a beautiful bowl of fruit and a food platter with olives, crisps and a variety of vegetable sticks and dipping sauces. I explored the rest of the spacious suite and noticed that the bed had already been turned down, with a bottle of mineral water at the bedside. The bathroom was equally spacious and the Bulgari toiletries didn’t look too shabby either.

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I slept very well!
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Luxurious Bulgari toiletries

Small details that make a difference

The next day, after a long day trip, I returned to my room to find that my shirts had been pressed and hung up in the closet. Another small detail that caught my eye: the closet door was left slightly ajar with a sleeve poking out. I assumed that this was done as an indication that my shirts had been moved from the bed into the closet. I turned my gaze to the writing table and noticed that my sunglasses had been polished. It was neatly laid next to its cover, atop a fresh polishing cloth. A very classy touch indeed!

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The small touches make the difference

Needless to say, I had a wonderful stay at the Four Seasons Amman. The quality of service was top-notch: attentive, with a smile and lavished with details. What struck me was the clear intention behind every detail; each little action was meant to make the guest feel like everything was being taken care of. I didn’t have to repeat my preferences, such as how I like my coffee served: with soy milk on the side. That was how my coffee was served throughout my stay, after I’d made my preference known at breakfast.

 

Facilities

Without a doubt, the Four Seasons is an excellent place to stay in Amman. Aside from the luxurious rooms, the hotel has two pools, a gym and a beautiful Spa that offers a great variety of treatments.

In the afternoons, you can indulge yourself with some sweet and savoury treats in the Foyer Lounge. The Four Seasons Afternoon Tea with an Arabesque Twist is served there, with amongst others date and pistachio scones and cheese-filled kubbeh. A true delight!

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Excellent service with a smile
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Afternoon tea with an Arabesque twist!

The hotel’s staff did a brilliant job in making me feel at home. As with any place we call home, it was hard to leave.

Read more about Jordan on Velvet Escape:

Note: I was hosted by the Jordan Tourism Board and the Four Seasons Amman. All views expressed in this post are mine.

8 Responses

  • […] Impressed! – Four Seasons Hotel Amman My first special moment occurred just twenty minutes after my arrival at the Four Seasons Amman. After checking out my room, I decided to go down to the bar for a nightcap. The bartender approached me with a smile and asked “Good evening Mr. Jenkins, would you like to see our drinks menu?”. I looked up at the waiter with an expression of pure amazement. How did he know my name? I experienced another ‘wow’ moment the next day. After a long trip to the north of Jordan, I returned to my room only to find my shirts ironed and hanging in the closet, and my sunglasses (which I’d forgotten) had been polished and left atop the writing table on a fresh cloth. I was impressed! Read about my stay at the Four Seasons Amman. […]

  • […] far from a smile, a kind offer of tea or coffee and food (lots of it!). My trip started with a warm welcome in Amman. A few days later, I found myself in the simply enchanting Ma’in hot springs. The magical […]

  • Awesome! You’ll love it at the FS Amman. Have a good trip – I’m sure you will! 🙂

    Cheers,
    Keith

  • Oh wow – we’re going to be staying here next week and now you’ve made me even more excited! Everything sounds absolutely Divine!

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